- How does my Heater keep me warm?
- Can I use my UniFlame® Electric Heater indoors?
- Can I use an extension cord?
- Why does my circuit breaker trip when I use the heater and another appliance?
- How much does it cost to run my heater?
- My unit just stopped working, what should I do?
- How can I clean my heater?
- Are replacement parts available for my heater?
For further assistance, please call our Customer Care Center at 1.800.762.1142.
How does my Heater keep me warm?
Your Uniflame® Electric uses infrared rays to warm objects directly. It does not heat the surrounding air. This method of heating, called radiant heating, is more effective than ambient, or convection heating.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Can I use my UniFlame® Electric Heater indoors?
The UniFlame® Electric Heaters are designed for outdoor use only.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Yes, If you have to use an extension cord make sure the extension cord is a 3-prong cord, it is no. 14 AWG minimum size, rated not less than 2,000 watts, and is the shortest cord you can use. Do NOT use a 16 gauge extension cord. Never Connect two (2) or more extension cords together.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Why does my circuit breaker trip when I use the heater and another appliance?
When running at full capacity, your UniFlame® Indoor Electric Heater will product draw between 12 and 14 amps.
The standard circuit has a capacity of 15 amps. This does not allow a lot of electricity to be used by other appliances.
To see if your circuit has enough space available or to create another circuit for your UniFlame® Indoor Electric Heater, please call an certified technician.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
How much does it cost to run my heater?
The Uniflame® Electric Heater runs for approximately 10 cents an hour, based on a cost of $0.08 per kilowatt hour.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
My unit just stopped working, what should I do?
Most likely you just need to press the reset button just below the main power switch. The most likely cause of stopping is the safety tip switch was activated.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Our heaters should not be disassembled for cleaning. Be sure your heater is in the OFF position. Unplug the heater before cleaning, and wait for it to cool. Use a soft, dry cloth to clean only the external surfaces.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Are replacement parts available for my heater?
Yes, call Uniflame's customer care department for fast, friendly service for all of your part needs.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
